Navigating interpersonal feedback seeking in social venturing: The roles of psychological distance and sensemaking

Andreana Drencheva, Ute Stephan, Malcolm G. Patterson and Anna Topakas

Journal of Business Venturing, 2021, vol. 36, issue 4

Abstract: This study advances understanding of interpersonal feedback seeking as a relational micro-foundational process whereby social entrepreneurs proactively involve others in venturing and engage in sensemaking when this fails. Our inductive analysis of 82 interviews with 36 social entrepreneurs reveals the agency in and the plurality and precariousness of feedback seeking by identifying three distinct feedback-seeking trajectories. Feedback seeking is an identity-driven process whereby how and why social entrepreneurs seek feedback depends on their psychological closeness to the targeted social issue. Our study elucidates the relationship between identity and feedback processes and uncovers psychological distance from the social issue as a new construct in social venturing.

Keywords: Social entrepreneurship; Interpersonal feedback seeking; Identity; Image; Psychological distance (search for similar items in EconPapers)
Date: 2021
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Citations: View citations in EconPapers (2)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:jbvent:v:36:y:2021:i:4:s0883902621000331

DOI: 10.1016/j.jbusvent.2021.106123

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