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A classification of information-oriented PoS technology from customer perception

Röding, Tobias, Sascha Steinmann, Gerhard Wagner and Hanna Schramm-Klein

Journal of Retailing and Consumer Services, 2023, vol. 70, issue C

Abstract: When it comes to investigating how customers use POS technologies or which factors might promote their adoption, it is important to know which characteristics are particularly relevant from the customers' perspective. Based on three recent approaches to POS technology systematization, this research empirically categorizes POS technologies from the customer's point of view.

Keywords: Information-oriented POS Technologies; MDS; Clustering (search for similar items in EconPapers)
Date: 2023
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:joreco:v:70:y:2023:i:c:s0969698922002193

DOI: 10.1016/j.jretconser.2022.103126

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