From customer understanding to design for processability: Reconceptualizing the formal product innovation work process for non-assembled products

Thomas Lager and Christopher Don Simms

Technovation, 2023, vol. 125, issue C

Abstract: This paper explores company design of a formal work process for non-assembled products, using a survey mode of inquiry with a follow-up questionnaire in an interactive dialogue with selected case-companies. The preliminary findings suggest that in the development or reconfiguration of company product innovation work processes in the process industries, it is advisable to design a work process that is adapted to inherent and contextual process-industrial conditions. It is further indicated that such a product innovation work process requires greater product and process integration from ideation to product launch and increased focus on the industrialization phase. The proposed novel five-phase structural model presented in a Stage-Gate format, can be deployed as a guiding template in company development or reconfiguration of an enhanced product innovation work process for the development of non-assembled products.

Keywords: Process industry; Non-assembled products; Product innovation; Work process; Stage-gate; Multimethodologies; Dynamic capabilities; Mixed methods research (search for similar items in EconPapers)
Date: 2023
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Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:techno:v:125:y:2023:i:c:s0166497223000615

DOI: 10.1016/j.technovation.2023.102750

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