Industry 4.0: A bibliometric review of its managerial intellectual structure and potential evolution in the service industries

Marcello Mariani and Matteo Borghi

Technological Forecasting and Social Change, 2019, vol. 149, issue C

Abstract: The “industry 4.0" phenomenon is expected to influence almost every aspect of business value chains, and hence it has been increasingly analyzed by management scholars. However, the overarching intellectual structure emerging from this new stream of literature has not yet been synthesized in a framework nor critically discussed. Furthermore, despite being part of the rhetoric in several recent industrial governmental plans, industry 4.0 in service sectors has not been systematically reviewed to date. By leveraging a systematic quantitative literature review, a data-driven approach and a quantitative methodology—embedding both bibliographic coupling and network analysis techniques—this study provides a clear visualization of the emerging intellectual structure of industry 4.0 in management studies. We also develop a framework based on the most recurrent themes emerging from the results of bibliometric and network analyses—the latter could be used by management scholars to understand studies surrounding industry 4.0. As service businesses can create and capture value generated through the 4th Industrial Revolution as well as manufacturing firms, we suggest that scholarly attention should also be directed toward the service industries and provide a research agenda.

Keywords: Industry 4.0; Fourth Industrial Revolution; Services; Systematic Quantitative Literature Review; Bibliographical Coupling; Social Network Analysis (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (34)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:149:y:2019:i:c:s0040162519311345

DOI: 10.1016/j.techfore.2019.119752

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