Do news media and citizens have the same agenda on COVID-19? an empirical comparison of twitter posts

Chunjia Han, Mu Yang and Athena Piterou

Technological Forecasting and Social Change, 2021, vol. 169, issue C

Abstract: This study analyses the agenda setting on social media in the COVID-19 pandemic by exploiting one of the disruptive technologies, big data analytics. Our purpose is to examine whether the agenda of news organisations matches the public agenda on social media in crisis situations, and to explore the feasibility and efficacy of applying big data analytics on social media data. To this end, we used an unsupervised machine learning approach, structural topic modelling and analysed 129,965 tweets posted by UK news media and citizens during April 2, and 8, 2020. Our study reveals a wide diversity of topics in the tweets generated by both groups and finds only a small number of topics are similar, indicating different agendas set in the pandemic. Moreover, we show that citizen tweets focused more on expressing feelings and sharing personal activities while news media tweets talked more about facts and analysis on COVID-19. In addition, our results find that citizens responded more significantly to breaking news. The findings of the study contribute to the agenda setting literature and offer valuable practical implications.

Keywords: COVID-19; Big data analytics; Social media; News media; Citizen; Agenda setting (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:tefoso:v:169:y:2021:i:c:s004016252100281x

DOI: 10.1016/j.techfore.2021.120849

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