A systematic review of mobile payment literature: What has been studied and what should be studied?

Jinkyung Ha, Changi Nam and Seongcheol Kim

Telecommunications Policy, 2024, vol. 48, issue 7

Abstract: Mobile payment presently leads the fintech market as an alternative tool for daily transactions. Mobile payment research has remained limited to the field of technological research, but the need for research from a social science perspective has burgeoned. Therefore, it is paramount to suggest guidelines for future studies by identifying deficiencies that are yet to be discovered in the existing research. This paper first examines the research trends related to mobile payment by conducting an analysis of relevant literature from 2013 to 2023. Following that, it identifies the gap between the current state of academic research and the mobile payment research required by experts by using the analytic hierarchy process. The results indicate that current research on mobile payment tends to focus on the field of business and utilizes user surveys to provide industrial implications, whereas experts demand policy studies in the field of finance that utilize a more diversified research approach. The findings suggest valuable implications for academic researchers, industries, and governments with respect to mobile payment solutions.

Keywords: Mobile payment; Fintech; Systematic review; Analytic hierarchy process (AHP); Research trends; Social science (search for similar items in EconPapers)
Date: 2024
References: View references in EconPapers View complete reference list from CitEc
Citations:

Downloads: (external link)
http://www.sciencedirect.com/science/article/pii/S0308596124000922
Full text for ScienceDirect subscribers only

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:eee:telpol:v:48:y:2024:i:7:s0308596124000922

Ordering information: This journal article can be ordered from
http://www.elsevier.com/wps/find/journaldescription.cws_home/30471/bibliographic
http://www.elsevier. ... /30471/bibliographic

DOI: 10.1016/j.telpol.2024.102795

Access Statistics for this article

Telecommunications Policy is currently edited by Erik Bohlin

More articles in Telecommunications Policy from Elsevier
Bibliographic data for series maintained by Catherine Liu ().