Role of trust, emotions and event attachment on residents' attitudes toward tourism

Zhe Ouyang, Dogan Gursoy and Bishnu Sharma

Tourism Management, 2017, vol. 63, issue C, 426-438

Abstract: This study examines the effects of residents' trust in government and their emotions toward an event on their perceptions of potential impacts and their support. This study also examines the moderating role of event attachment on the strength of relationships between residents' trust in government and their impacts perceptions, emotional responses, and as well as their support based on social exchange theory and cognitive appraisal theory. Findings clearly indicate that residents' support is a function of both cognitive and affective assessment of perceived impacts. Trust in government influences directly residents' support and indirectly through perceived impacts and experienced emotions toward an event. Findings further suggest that level of event attachment moderates the effects of trust on residents’ perceptions of impacts, their emotions, as well as on their support.

Keywords: Emotional responses; Event attachment; Affective assessment; Impacts; Trust; Cognitive appraisal (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (20)

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Persistent link: https://EconPapers.repec.org/RePEc:eee:touman:v:63:y:2017:i:c:p:426-438

DOI: 10.1016/j.tourman.2017.06.026

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