FinTech and the future of financial services: What are the research gaps?

Anil Kavuri () and Alistair Milne ()

CAMA Working Papers from Centre for Applied Macroeconomic Analysis, Crawford School of Public Policy, The Australian National University

Abstract: New financial technologies (FinTech) have erupted around the world. Consequently, there has been a considerable increase in academic literature on FinTech over the last five years. Research tends to be scantily connected with no coherent research agenda. Significant research gaps and important questions remain. There is much work to be done before this area becomes an established academic discipline. This paper offers coherent research themes formulated through focus group meetings with policymakers and academics, and also based on a critical assessment of the literature. We outline seven key research gaps with questions that could form the basis of academic study. If these are addressed it would help this area become an established academic discipline.

Keywords: FinTech; industrial structure; customer benefits; barriers; vulnerable customers; identity; cyber security; AI; financial stability; regulation cryptocurrencies; payments; business models; Bitcoin; Blockchain (search for similar items in EconPapers)
JEL-codes: E58 G18 G20 G21 G28 G29 K12 K24 O30 O32 O33 (search for similar items in EconPapers)
Pages: 86 pages
Date: 2019-02
New Economics Papers: this item is included in nep-fmk and nep-pay
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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Persistent link: https://EconPapers.repec.org/RePEc:een:camaaa:2019-18

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