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Relationship Quality in Supply Chain Management: A Dyad Perspective

Banu Atrek (banu.atrek@deu.edu.tr), Maria Rosaria Marcone (m.r.marcone@univpm.it), Gian Luca Gregori, Valerio Temperini (v.temperini@univpm.it) and Laura Moscatelli (l.moscatelli@univpm.it)
Additional contact information
Banu Atrek: Dokuz Eylul University, Faculty of Business, Department of Business Administration
Maria Rosaria Marcone: Marche Polytechnic University, Faculty of Economics, Department of Management
Gian Luca Gregori: Marche Polytechnic University, Faculty of Economics, Department of Management
Valerio Temperini: Marche Polytechnic University, Faculty of Economics, Department of Management
Laura Moscatelli: Marche Polytechnic University, Faculty of Economics, Department of Management

Ege Academic Review, 2014, vol. 14, issue 3, 371-381

Abstract: The business performance is significantly affected by the relationship between the partners (Lages et al., 2008). Hence, the quality of the relationship between the members of the supply chain is vital for the success of the entire chain where it has a positive effect on profitability (Huntley, 2006) and supply chain performance (Fynes et al., 2008; Mohaghar & Ghasemi, 2011). On the other hand, integration and management of all process links throughout the supply chain is not possible besides, the level of integration may differ among the links or through time. Therefore, some links can be referred as more critical and must be actively managed. As a matter of fact, the relationships and the quality of the relationships within managed, monitored and not managed process links as indicated in the study of Lambert et al. (1998) are expected to show variances. Hence, the aim of this study is to investigate and identify the dimensions of relationship quality for each of the above mentioned process links.

Keywords: Relationship quality; supply chain management; process links. (search for similar items in EconPapers)
Date: 2014
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Citations: View citations in EconPapers (4)

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