An Overall Customer Satisfaction score for GB energy suppliers

Stephen Littlechild

No EPRG2027, Working Papers from Energy Policy Research Group, Cambridge Judge Business School, University of Cambridge

Keywords: customer satisfaction; retail energy market; Trustpilot (search for similar items in EconPapers)
JEL-codes: L15 L51 L94 (search for similar items in EconPapers)
Date: 2020-09
New Economics Papers: this item is included in nep-ene and nep-isf
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Citations: View citations in EconPapers (1)

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Working Paper: An Overall Customer Satisfaction score for GB energy suppliers (2020)
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