Il governo della performance dei processi di business: dai Key Performance Indicator ai Key Risk Indicator

Sergio Beretta and Saverio Bozzolan

MANAGEMENT CONTROL, 2013, vol. 2013/2, issue 2, 9-37

Abstract: A recent article on Key Risk Indicators (KRI) issued by COSO (Beasley et al., 2010) is the starting point of this paper. Our aim is to discuss the relevance of business processes in the design and implementation of KRIs. We analyse the reasons of the systematic underestimation of business processes in the COSO ERM framework and debate the implications that the explicit consideration of business processes has on the design of Key Performance Indicators and, consequently, of KRIs. We propose a framework for the design of a system of KRIs based on a distinction between risk factors and risk drivers. Then, we illustrate the framework through a simplified but realistic case study. At the end of the paper, we present guidelines to integrate our framework within the COSO KRIs? guidance, in the light of both its contributions and its limitations.

Date: 2013
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Downloads: (external link)
http://www.francoangeli.it/riviste/Scheda_Rivista. ... 177&Tipo=ArticoloPDF (text/html)
Single articles can be downloaded buying download credits, for info: https://www.francoangeli.it/DownloadCredit

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:fan:macoma:v:html10.3280/maco2013-002002

Ordering information: This journal article can be ordered from
http://www.francoang ... o.aspx?IDRivista=166

Access Statistics for this article

MANAGEMENT CONTROL is currently edited by FrancoAngeli

More articles in MANAGEMENT CONTROL from FrancoAngeli Editore
Bibliographic data for series maintained by Stefania Rosato ().