THEORETICAL FRAMES FOR DESIGNING REVERSE LOGISTICS PROCESSES

Janusz Grabara () and Sebastian Kot

Review of General Management, 2009, vol. 9, issue 1, 55-61

Abstract: Logistics processes of return flow became more and more important in present business practice. Because of better customer satisfaction, environmental and financial aspects many enterprises deal with reverse logistics performance. The paper is a literature review focused on the design principles of reverse logistics processes Keywords: reverse logistics, designing.

Keywords: reverse logistics; designing (search for similar items in EconPapers)
Date: 2009
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