Leadership, Communication, and Job Satisfaction for Employee Engagement and Sustainability of Family Businesses in Latin America

Julianna Ramirez-Lozano, Renato Peñaflor-Guerra () and Victoria Sanagustín-Fons
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Julianna Ramirez-Lozano: Centrum, Catolica Graduate Business School, Pontificia Universidad Catolica del Perú, Lima 15023, Peru
Renato Peñaflor-Guerra: Escuela de Posgrado, Universidad San Ignacio De Loyola, Lima 15024, Peru
Victoria Sanagustín-Fons: Department of Psychology and Sociology, University of Zaragoza, 50005 Zaragoza, Spain

Administrative Sciences, 2023, vol. 13, issue 6, 1-18

Abstract: This research focuses on the determinants of employee engagement in family businesses in Peru. The study is based on previous research that showed the importance of organisational culture, leadership, and human resource management practices to achieve effective business performance. The methodological strategy was to conduct a qualitative, quantitative, and documentary analysis research. The study found that participatory and authentic leadership styles, effective communication, and job satisfaction were key factors to retain talent in two family businesses and small to medium-sized enterprises in Peru. These factors can enhance employee engagement, which is critical for the success of family businesses. The results suggest that Peruvian family businesses can improve their sustainability and contribute positively to the economic growth of the country by utilising different measures. They can prioritise leadership, communication, and job satisfaction; offer opportunities for employee development and growth; provide competitive compensation packages; and create a positive work environment. The findings have implications for family businesses in emerging markets as well as for businesses operating in consolidated markets.

Keywords: leadership; communication; job satisfaction; employee engagement; corporate social responsibility (search for similar items in EconPapers)
JEL-codes: L M M0 M1 M10 M11 M12 M14 M15 M16 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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