Disruptive Technologies for Parliaments: A Literature Review

Dimitris Koryzis, Dionisis Margaris, Costas Vassilakis, Konstantinos Kotis and Dimitris Spiliotopoulos ()
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Dimitris Koryzis: Department of Management Science and Technology, University of the Peloponnese, 22131 Tripoli, Greece
Dionisis Margaris: Department of Digital Systems, University of the Peloponnese, Kladas, 23100 Sparta, Greece
Costas Vassilakis: Department of Informatics and Telecommunications, University of the Peloponnese, 22131 Tripoli, Greece
Konstantinos Kotis: Intelligent Systems Laboratory, Department of Cultural Technology and Communication, University of the Aegean, University Hill, 81100 Mytilene, Greece
Dimitris Spiliotopoulos: Department of Management Science and Technology, University of the Peloponnese, 22131 Tripoli, Greece

Future Internet, 2023, vol. 15, issue 2, 1-21

Abstract: Exploitation and use of disruptive technologies, such as the Internet of Things, recommender systems, and artificial intelligence, with an ambidextrous balance, are a challenge, nowadays. Users of the technologies, and stakeholders, could be part of a new organisational model that affects business procedures and processes. Additionally, the use of inclusive participatory organisational models is essential for the effective adoption of these technologies. Such models aim to transform organisational structures, as well. Public organisations, such as the parliament, could utilise information systems’ personalisation techniques. As there are a lot of efforts to define the framework, the methodology, the techniques, the platforms, and the suitable models for digital technologies adoption in public organisations, this paper aims to provide a literature review for disruptive technology inclusive use in parliaments. The review emphasises the assessment of the applicability of the technologies, their maturity and usefulness, user acceptance, their performance, and their correlation to the adoption of relevant innovative, inclusive organisational models. It is argued that the efficient digital transformation of democratic institutions, such as parliaments, with the use of advanced e-governance tools and disruptive technologies, requires strategic approaches for adoption, acceptance, and inclusive service adaptation.

Keywords: internet of things; recommender systems; artificial intelligence; digital transformation; inclusiveness; parliament (search for similar items in EconPapers)
JEL-codes: O3 (search for similar items in EconPapers)
Date: 2023
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