Inclusive Communication Model Supporting the Employment Cycle of Individuals with Autism Spectrum Disorders

Michał T. Tomczak, Joanna Maria Szulc and Małgorzata Szczerska
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Michał T. Tomczak: Faculty of Management and Economics, Gdańsk University of Technology, 80-233 Gdańsk, Poland
Joanna Maria Szulc: Huddersfield Business School, University of Huddersfield, Huddersfield HD1 3DH, UK
Małgorzata Szczerska: Faculty of Electronics, Telecommunications and Informatics, Gdańsk University of Technology, 80-233 Gdańsk, Poland

IJERPH, 2021, vol. 18, issue 9, 1-12

Abstract: Difficulties with interpersonal communication experienced by individuals with autism spectrum disorders (ASD) significantly contribute to their underrepresentation in the workforce as well as problems experienced while in employment. Consistently, it is vital to understand how communication within the employment cycle of this group can be improved. This study aims to identify and analyze the possibilities of modifying the communication processes around recruitment, selection, onboarding, and job retention to address the specific characteristics and needs of the representatives of this group. This qualitative study is based on 15 in-depth interviews conducted with 21 field experts, i.e.,: therapists, job trainers, and entrepreneurs employing people with ASD. The findings of this research informed the creation of an inclusive communication model supporting the employment cycle of individuals with ASD. The most important recommendations within the model that was created include the modification of job advertisements, use of less structured job interviews, providing opportunities for mentorship, and supportive and non-direct, electronically mediated communication. To apply the above-mentioned solutions and take full advantage of the talents of people with ASD, it is also necessary to provide tailored sensitivity and awareness training programs for their direct addressees as well as their neurotypical colleagues, including managerial staff.

Keywords: autism spectrum disorders; neurodiversity; communication; recruitment; selection; onboarding; job retention; human resources management (search for similar items in EconPapers)
JEL-codes: I I1 I3 Q Q5 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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