Lessons from Remarkable FinTech Companies for the Financial Inclusion in Peru

Patricia Vilcanqui Velazquez, Vito Bobek, Romana Korez Vide and Tatjana Horvat
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Patricia Vilcanqui Velazquez: Institute of International Management, University of Applied Sciences FH Joanneum, 8020 Graz, Austria
Vito Bobek: Institute of International Management, University of Applied Sciences FH Joanneum, 8020 Graz, Austria
Romana Korez Vide: Faculty of Economics and Business, University of Maribor, 2000 Maribor, Slovenia
Tatjana Horvat: Faculty of Management, University of Primorska, 6101 Koper, Slovenia

JRFM, 2022, vol. 15, issue 2, 1-46

Abstract: Financial inclusion, defined as the adequate access and usage of formal financial services to improve people’s lives, is a crucial area for the economic development of a country through its various angles. This paper analyzes the impact of selected FinTech companies on financial inclusion in their respective countries to obtain lessons of their business models and country environments that can help Peruvian financial inclusion. The selected FinTechs are M-PESA in Kenya, Nubank in Brazil, GCASH in the Philippines, and Easypaisa in Pakistan, which revolutionized the financial sector in their respective countries. However, a comparative study of their impact on financial inclusion in their respective country has not been conducted yet; therefore, the lessons obtained are helpful for the Peruvian situation due to their practical implications and because they raise possible areas for further and deeper research. The approach of this study considered a qualitative and quantitative method (to find a Pearson correlation between the percentage of the population of Country (A) that are users of FinTech (a) and the six selected demand-side indicators per country retrieved from the Global Findex Database) analysis to understand the results obtained. The results obtained indicate that M-PESA and GCASH, companies specialized in providing basic mobile money transactions such as remittances and withdrawals, did not impact the provision of other financial services such as savings or credit cards. In Easypaisa’s case, this company positively impacts the studied indicators, probably due to its original partnership with a microfinance institution. Regarding Nubank, despite its remarkable growth in the last years, the company does not affect financial inclusion in Brazil yet. Nonetheless, after its recent expansion to provide more financial services, future research could assess the impact of this company on Brazilian financial inclusion.

Keywords: FinTech’s; Nubank; M-PESA; GCASH; Easypaisa; financial inclusion; mobile money; remittances emerging markets; international business; business economics (search for similar items in EconPapers)
JEL-codes: C E F2 F3 G (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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