Park Recreation Intention and Satisfaction of Blue-Collar Workers Based on the ACSI Model: A Case Study of Anning Industrial Park in Yunnan

Xiaohuan Xie, Yinrong Li, Ruobing Wang and Zhonghua Gou ()
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Xiaohuan Xie: Shenzhen Key Laboratory of Built Environment Optimization, Shenzhen University, Shenzhen 518060, China
Yinrong Li: School of Architecture and Urban Planning, Shenzhen University, Shenzhen 518060, China
Ruobing Wang: School of Architecture and Urban Planning, Shenzhen University, Shenzhen 518060, China
Zhonghua Gou: School of Urban Design, Wuhan University, Wuhan 430072, China

Land, 2023, vol. 12, issue 4, 1-26

Abstract: The negative effects of long working hours and shift work on the physical and mental health of blue-collar groups should not be underestimated. Under intense stress, they have limited time to access recreational green space, and their own health is thus affected. In this study, a conceptual model of recreational satisfaction among blue-collar workers was established based on the American Customer Satisfaction Index (ACSI). The model explores the factors affecting their level of satisfaction when using recreational spaces. Anning Industrial Park in Yunnan Province was used as an example. User data were collected and analyzed using a questionnaire survey and structural equation methods. The results indicate that recreation intention, perceived park quality characteristics, and perceived value all had significant and positive effects on the park recreation satisfaction of blue-collar workers. This study applied social economics theory to the field of landscape planning, identified the typical characteristics of blue-collar workers and their green space use, and strived to optimize the UGS configuration and functional facilities through the evaluation of recreation satisfaction indexes, which provided guidance and reference for improving the service quality of green spaces.

Keywords: park recreation satisfaction; blue-collar workers; ACSI model; multi-group analysis (search for similar items in EconPapers)
JEL-codes: Q15 Q2 Q24 Q28 Q5 R14 R52 (search for similar items in EconPapers)
Date: 2023
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