Leadership and Quality Enhancement in Secondary Education: A Comparative Analysis of TQM and EFQM
Sophia Anastasiou () and
Konstantinos Ntokas
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Sophia Anastasiou: Early Years Learning & Care Department, School of Social Sciences, University of Ioannina, GR 45500 Ioannina, Greece
Konstantinos Ntokas: Adult Education Course Program, Hellenic Open University, GR 26335 Patras, Greece
Merits, 2024, vol. 4, issue 4, 1-13
Abstract:
This study aimed to assess the contribution of leadership to Total Quality Management (TQM) implementation in secondary education and to determine the extent of TQM practices, as perceived by teachers, within the Ioannina region, NW Greece. The study also explored how these perceptions relate to various variables. A quantitative approach was employed, involving 128 teachers from secondary education schools in the Ioannina region, NW Greece. The findings illuminate the profound influence of leadership on successful TQM implementation. Effective leaders foster a climate of collaboration, provide resources, and encourage teamwork, ultimately contributing to the enhancement of teaching and learning quality. Moreover, this research study underscores the compatibility of the TQM and EFQM principles in promoting quality enhancement within educational settings. The EFQM Leadership score was calculated by averaging the ratings of leadership behaviors like collaboration, communication, and decision making. The results reveal a strong commitment to TQM principles, with overall TQM and EFQM Leadership scores of 3.58 (±0.11) and 3.46 (±0.30), respectively. The EFQM Leadership dimensions demonstrated significant alignment, particularly in areas such as teacher participation and communication of quality standards. However, there is room for improvement in encouraging two-way communication and ensuring consistent leadership decision implementation. This study highlights the crucial role of effective leadership in fostering a culture of quality and excellence in secondary education, emphasizing the importance of collaboration, communication, and alignment with EFQM principles for successful TQM implementation.
Keywords: school leadership; educational policy; total quality management; quality management systems (search for similar items in EconPapers)
JEL-codes: J L M (search for similar items in EconPapers)
Date: 2024
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Persistent link: https://EconPapers.repec.org/RePEc:gam:jmerit:v:4:y:2024:i:4:p:31-452:d:1534823
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