Organizational Performance and Sustainability: Exploring the Roles of IT Capabilities and Knowledge Management Capabilities

M. Shakaib Akram, M. Awais Shakir Goraya, Aneela Malik and Amer M. Aljarallah
Additional contact information
M. Shakaib Akram: Department of MIS, College of Business Administration, King Saud University, Riyadh 11451, Saudi Arabia
M. Awais Shakir Goraya: School of Business Administration, Southwestern University of Finance and Economics, 611130, Chengdu, China
Aneela Malik: Independent Researcher; Lahore 54000, Pakistan
Amer M. Aljarallah: Department of MIS, College of Business Administration, King Saud University, Riyadh 11451, Saudi Arabia

Sustainability, 2018, vol. 10, issue 10, 1-20

Abstract: This study explores the effects of organizational information technology (IT) capability in determining organizational performance and sustainable competitive advantage. Building on the resource-based and knowledge-based views of a firm, the study proposes a theoretical framework. In this framework, organizational IT capability is theorized to strengthen organizational performance and sustainable competitive advantage, directly and indirectly, through organizational knowledge management capabilities. Data collected from the middle and senior managers of diverse organizations in an emerging economy have been used to test the relationships in the framework. To estimate the proposed relationships in the conceptual model, we use structural equation modeling through SmartPLS 3.2. The results confirm that organizational IT capability significantly impacts organizational performance and sustainable competitive advantage. Additionally, organizational knowledge management capabilities partially mediate the relationship between IT capability and the outcomes (i.e., organizational performance and sustainable competitive advantage). The study concludes with a discussion of the implications for academicians and managers.

Keywords: IT capability; IT infrastructure; IS competence; knowledge management; organizational performance; sustainable competitive advantage (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (15)

Downloads: (external link)
https://www.mdpi.com/2071-1050/10/10/3816/pdf (application/pdf)
https://www.mdpi.com/2071-1050/10/10/3816/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:10:y:2018:i:10:p:3816-:d:177353

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().