The Role of Planning and Implementation of ICT in Operational Benefits

Rubén Jesús Pérez-López, Jesús Everardo Olguín-Tiznado, Jorge Luis García-Alcaraz, Claudia Camargo-Wilson and Juan Andrés López-Barreras
Additional contact information
Rubén Jesús Pérez-López: Faculty of Engineering, Architecture and Design, Universidad Autónoma de Baja California, Ensenada 22860, Mexico
Jesús Everardo Olguín-Tiznado: Faculty of Engineering, Architecture and Design, Universidad Autónoma de Baja California, Ensenada 22860, Mexico
Jorge Luis García-Alcaraz: Department Industrial Engineering and Manufacturing, Universidad Autónoma de Ciudad Juárez, Juárez 32310, Mexico
Claudia Camargo-Wilson: Faculty of Engineering, Architecture and Design, Universidad Autónoma de Baja California, Ensenada 22860, Mexico
Juan Andrés López-Barreras: School of Chemical Sciences and Engineering, Universidad Autónoma de Baja California, Tijuana 22390, Mexico

Sustainability, 2018, vol. 10, issue 7, 1-18

Abstract: This article reports a model of structural equations that integrates four latent variables and six hypotheses among them: Integration of information and communication technology (ICT), investment in ICT, training in ICT, and operational benefits obtained in the supply chain (SC). The model is validated with information obtained from 80 surveys applied to manufacturing companies in the municipalities of Ensenada, Mexicali, Tecate, and Tijuana in Mexico. The information is validated by the Cronbach alpha index for internal validity and the R-square index for predictive validity. Partial least-squares algorithms are used to validate the hypotheses in the model and the results indicate that the integration of technology is the basis for the success of the implementation of information technologies, and that the application of these guarantees the obtaining of operational benefits in the productive system.

Keywords: Information and Communication Technology (ICT); Supply chain (SC); Structural Equation Model (SEM) (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

Downloads: (external link)
https://www.mdpi.com/2071-1050/10/7/2261/pdf (application/pdf)
https://www.mdpi.com/2071-1050/10/7/2261/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:10:y:2018:i:7:p:2261-:d:155459

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().