Investigating the Links of Interpersonal Trust in Telecommunications Companies

Helena Bulińska-Stangrecka and Anna Bagieńska
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Helena Bulińska-Stangrecka: Faculty of Administration and Social Sciences, Warsaw University of Technology, 1 Plac Politechniki Street, 00-661 Warszawa, Poland
Anna Bagieńska: Faculty of Engineering Management, Bialystok University of Technology, 45A Wiejska Street, 15-351 Bialystok, Poland

Sustainability, 2018, vol. 10, issue 7, 1-17

Abstract: The purpose of this paper is to determine if there are links between interpersonal trust and competences, relations, and cooperation in Polish telecommunications companies. It examines which factors affect trust in co-workers and managers in sustainable organizations. The paper surveys a sample of 175 employees of telecommunications companies in Poland by means of a questionnaire. The results indicate that competences, relations, and cooperation are related to interpersonal trust. Regression analysis showed that competences and relations predict a significant variance in trust amongst co-workers. Additionally, cooperation contributes to prediction of trust in mangers. Given the importance of trust in sustainable organizations, better comprehension of which factors are related to team confidence provides valuable information for stakeholders and about how to improve interpersonal trust in sustainable organizations.

Keywords: interpersonal trust; sustainable organizations; competences; relations; cooperation (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2018
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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:10:y:2018:i:7:p:2555-:d:159124

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