How Newcomers’ Work-Related Use of Enterprise Social Media Affects Their Thriving at Work—The Swift Guanxi Perspective

Yuan Sun, Mengyi Zhu and Zuopeng (Justin) Zhang
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Yuan Sun: School of Business Administration, Zhejiang Gongshang University, Hangzhou 310018, China
Mengyi Zhu: School of Business Administration, Zhejiang Gongshang University, Hangzhou 310018, China
Zuopeng (Justin) Zhang: Coggin College of Business, University of North Florida, Jacksonville, FL 32224, USA

Sustainability, 2019, vol. 11, issue 10, 1-20

Abstract: This study aims to explore the relationship between newcomers’ use of enterprise social media (ESM) and their thriving at work. Adopting the conception of swift guanxi, we propose a model to examine how newcomers’ work-related use of ESM influences their thriving at work through promoting swift guanxi (i.e., mutual understanding, reciprocal favors, and relationship harmony) between newcomers and veterans. A valid sample consisted of 77 new employee-veteran dyads in a large telecom company was used in Smart-PLS to test our research model. The results show that newcomers’ work-related use of ESM positively affects mutual understanding, reciprocal favor, and relationship harmony. Reciprocal favor and relationship harmony exert positive effects on learning and vitality. However, mutual understanding only has a positive effect on learning. Furthermore, swift guanxi mediates the relationships between newcomers’ work-related ESM usage and the two dimensions of thriving. The findings provide new insights for organizations to better manage the use of ESM to improve newcomers’ thriving at work.

Keywords: enterprise social media; work-related use; newcomer; thriving at work; swift guanxi (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (6)

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