A Comprehensive Framework for the Analysis of Industry 4.0 Value Domains

César Martínez-Olvera and Jaime Mora-Vargas
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César Martínez-Olvera: School of Business and Economy, Universidad de las Américas Puebla (UDLAP), San Andrés Cholula 72810, Mexico
Jaime Mora-Vargas: School of Engineering and Sciences, Tecnológico de Monterrey (ITESM), Campus Estado de México, Atizapán de Zaragoza, Ciudad López Mateos 52290, Mexico

Sustainability, 2019, vol. 11, issue 10, 1-21

Abstract: Industry 4.0 aims to ensure the future competitiveness of the manufacturing industry by providing Companies with the ability to react to rapid product changes and disturbances, efficiently and reliably, through re-configurability. In this paper, we explore the value creation process within Industry 4.0, with special emphasis on its relationship with mass customization and the sustainability issue. Based on the identified research gaps and opportunities derived from a literature review of relevant concepts, we propose the development of the Customer-Product-Process-Resource (CPPR) 4.0, a comprehensive framework that puts the value proposition-creation-capture cycle proper of an Industry 4.0 environment, in the context of a manufacturing organization’s customer-product-process-resources views. The usefulness of the proposed framework is exemplified by using it to derive system dynamics model of the mass customization paradigm. A discussion of the managerial implications of the obtained results for both the sustainability and the case of Small-to-Medium Enterprises (SMEs) is offered at the end of the paper.

Keywords: industry 4.0; manufacturing efficiency; mass customization; value creation; sustainability; system dynamics (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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