Effect of Total Quality Management Practices and JIT Production Practices on Flexibility Performance: Empirical Evidence from International Manufacturing Plants

Anh Chi Phan, Ha Thu Nguyen, Hao Anh Nguyen and Yoshiki Matsui
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Anh Chi Phan: School of Business Administration, University of Economics and Business, Vietnam National University, 144 Xuan Thuy, Cau Giay, Hanoi 10000, Vietnam
Ha Thu Nguyen: School of Business Administration, University of Economics and Business, Vietnam National University, 144 Xuan Thuy, Cau Giay, Hanoi 10000, Vietnam
Hao Anh Nguyen: Department of Business Administration, Yokohama National University, Hodogaya-ku 2408501, Japan
Yoshiki Matsui: Department of Business Administration, Yokohama National University, Hodogaya-ku 2408501, Japan

Sustainability, 2019, vol. 11, issue 11, 1-21

Abstract: This paper presents the results of an empirical study investigating the relationship between Total quality management (TQM) practices, Just-in-time (JIT) production practices, and flexibility performance in manufacturing companies. Correlation and regression analysis are applied to analyze the data collected from 280 manufacturing plants in 12 countries including China, Finland, German, Italy, Israel, Japan, Korea, Spain, Sweden, Taiwan, United Kingdom, and Vietnam from 2013 to 2015 in the framework of a High Performance Manufacturing Project. The analytical results confirm the closed linkage between TQM, JIT production practices and flexibility performance. Moreover, this study indicates that the effect of JIT production practices on flexibility performance can be strengthened with a higher level of TQM practices. The main findings of this study suggest that flexibility performance can be built up by implementing both TQM and JIT production practices, and TQM should be regarded as the platform to maximize the effect of JIT production on flexibility performance.

Keywords: flexibility; Total quality management (TQM); Just-in-time (JIT); manufacturing; moderation; empirical study (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:11:y:2019:i:11:p:3093-:d:236214

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