Measuring Spatial Accessibility to Pick-Up Service Considering Differentiated Supply and Demand: A Case in Hangzhou, China

Liyun Lin, Haoying Han, Wanglin Yan, Shun Nakayama and Xianfan Shu
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Liyun Lin: Department of Land Management, Zhejiang University, Hangzhou 310058, China
Haoying Han: Institute of Urban and Rural Planning Theories and Technologies, Zhejiang University, Hangzhou 310058, China
Wanglin Yan: Faculty of Environment and Information Studies, Keio University, Fujisawa-City 2520882, Japan
Shun Nakayama: Graduate School of Media and Governance, Keio University, Fujisawa-City 2520882, Japan
Xianfan Shu: Department of Land Management, Zhejiang University, Hangzhou 310058, China

Sustainability, 2019, vol. 11, issue 12, 1-22

Abstract: In recent years, customer pick-up at collection and delivery points has become a popular alternative to traditional home delivery, which is under great pressure. However, current service of pick-up facilities has seldom been geographically evaluated despite its general uneven distribution and diverse needs. In this paper, in order to interpret the differentiation in customers’ service demands toward reception alternatives and in facilities’ service excludability in different built environments, a two-step floating catchment area (2SFCA) method is improved to measure customers’ spatial accessibility to pick-up facilities, providing a methodology to evaluate the match relation between the differentiated supply and demand of pick-up service. A case study of widespread automated parcel stations (APSs) is conducted in Hangzhou, China and correlative factors to residents’ accessibility are discussed. From the results, residents’ accessibility to pick-up service shows significant spatial unevenness and social inequity in the study area, which is found to correlate most to residences’ maintenance management. As well-managed, gated communities generally hold effective access to exclusive services, most open communities and self-built, single houses are in need of improvement due to inadequate service stemming from a high aging rate, lack of property management, and low service availability of nonexclusive facilities in open areas.

Keywords: spatial accessibility; two-step floating catchment area method; last-mile delivery; demand differentiation; service excludability; gated communities (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (9)

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