Multicriteria Decision Making for Evaluating and Selecting Information Systems Projects: A Sustainability Perspective

Anquan Zou, Sophia Xiaoxia Duan and Hepu Deng
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Anquan Zou: Business and Law School, Foshan University, Foshan 528000, China
Sophia Xiaoxia Duan: School of Management and Marketing, Charles Sturt University, Albury 2640, Australia
Hepu Deng: Business and Law School, Foshan University, Foshan 528000, China

Sustainability, 2019, vol. 11, issue 2, 1-13

Abstract: This paper develops a multicriteria analysis method for effectively making the selection decision on information systems (IS) projects for project management in organizations from a sustainability perspective. The triple bottom line principle of sustainability in organizations is carefully considered in formulating the IS project selection process as a multicriteria analysis problem. The subjectiveness of the decision-making process is modelled by linguistic variables approximated by fuzzy numbers. The positive and the negative ideal solution concepts are used to calculate the overall sustainability performance of individual IS projects in a comprehensive manner. A decision support system framework is then constructed with the use of the developed method for facilitating the IS project selection process. Such a system can provide organizations with an effective mechanism for comprehensively evaluating available IS projects from a sustainability perspective. An example is presented for demonstrating the flexibility and effectiveness of the proposed method in solving the IS project selection problem.

Keywords: multicriteria decision analysis; fuzzy numbers; IS project selection; sustainability development (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (5)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:11:y:2019:i:2:p:347-:d:196871

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