Impact of Participative Leadership on Organizational Citizenship Behavior: Mediating Role of Trust and Moderating Role of Continuance Commitment: Evidence from the Pakistan Hotel Industry

Misbah Hayat Bhatti, Yanbin Ju, Umair Akram, Muhammad Hasnat Bhatti, Zubair Akram and Muhammad Bilal
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Misbah Hayat Bhatti: School of Management and Economics, Beijing Institute of Technology, Beijing 100875, China
Yanbin Ju: School of Management and Economics, Beijing Institute of Technology, Beijing 100875, China
Umair Akram: Guanghua School of Management, Peking University, Beijing 100871, China
Muhammad Hasnat Bhatti: School of Management Science and Engineering, Dalian University of Technology, Dalian 116085, China
Zubair Akram: School of Management and Economics, Beijing Institute of Technology, Beijing 100875, China
Muhammad Bilal: School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, China

Sustainability, 2019, vol. 11, issue 4, 1-21

Abstract: The present study examines the mediating role of affective and cognitive trust, and the moderating role of continuous commitment on participative leadership and organizational citizenship behavior (OCB) relationships. Four hundred employees were recruited from the hotel industry in Pakistan. The bootstrapping method was used for an estimation of the mediation effect by the process macro. This study employs confirmatory factor analysis and structural equation modeling. Results revealed that affective trust significantly mediates the relationship between participative leadership and OCB. Moreover, continuous commitment significantly plays a moderating role in the relationship between participative leadership and OCB. This study provides unique insight into the OCB in the hotel industry. Affective and cognitive trust as a mediator and moderator of continuance commitment are examined, which is the novel characteristic of this study. Managerial implications, limitations, and future directions are discussed.

Keywords: participative leadership; affective trust; cognitive trust; organizational citizenship behavior; continuous commitment (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (13)

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