Double-Edged Effects of Socially Responsible Human Resource Management on Employee Task Performance and Organizational Citizenship Behavior: Mediating by Role Ambiguity and Moderating by Prosocial Motivation

Danping Shao, Erhua Zhou, Peiran Gao, Lirong Long and Jie Xiong
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Danping Shao: School of Management, Huazhong University of Science and Technology, Wuhan 430074, China
Erhua Zhou: School of Management, Huazhong University of Science and Technology, Wuhan 430074, China
Peiran Gao: School of Management, Huazhong University of Science and Technology, Wuhan 430074, China
Lirong Long: School of Management, Huazhong University of Science and Technology, Wuhan 430074, China
Jie Xiong: Rennes School of Business, 2 rue Robert d’Arbrissel CS 76522, 35065 Rennes CEDEX, France

Sustainability, 2019, vol. 11, issue 8, 1-16

Abstract: Previous literature has explored the positive effects of socially responsible human resource management (SRHRM) on employees, leaving potential dark sides largely ignored. By integrating situational-strength theory and motivation literature, this study investigates the double-edged effects of SRHRM on employee performance. Based on a sample of 314 employee–supervisor dyads from three companies, we found that SRHRM could increase employees’ organizational citizenship behavior (OCB) while decreasing their task performance through role-ambiguity mediation. Interestingly, prosocial motivation serves as a significant moderator in strengthening the positive relationship between SRHRM and OCB and the negative association between SRHRM and task performance. Finally, we discuss the theoretical and practical implications of how managers should conduct SRHRM practices among employees.

Keywords: double-edged effects; SRHRM; employ performance; OCB; role ambiguity; prosocial motivation (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (11)

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