Outcomes and Key Factors of Success for ISO 14001 Certification: Evidence from an Emerging Arab Gulf Country

Marie-France Waxin, Sandra L. Knuteson and Aaron Bartholomew
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Marie-France Waxin: Department of Management, School of Business Administration, American University of Sharjah (AUS), P.O. Box 26666 Sharjah, UAE
Sandra L. Knuteson: Department of Biology, Chemistry and Environmental Sciences, College of Arts and Sciences (AUS), P.O. Box 26666 Sharjah, UAE
Aaron Bartholomew: Department of Biology, Chemistry and Environmental Sciences, College of Arts and Sciences (AUS), P.O. Box 26666 Sharjah, UAE

Sustainability, 2019, vol. 12, issue 1, 1-17

Abstract: The objectives of this research were: (1) To examine the outcomes and key factors of success (KFS) related to ISO 14001 certification, (2) to compare and contrast these in private organizations (PRIVOs) and public organizations (PUBOs), and (3) in the under-explored context of an Arab Gulf country with an emerging economy: The United Arab Emirates. We used an exploratory, qualitative research approach, based on semi-structured interviews with the environmental managers of 14 UAE organizations from the private and public sector. The five major outcomes of ISO 14001 certification were improved: (1) Environmental performance, (2) organizational reputation and relationships with stakeholders, (3) organizational efficiency, (4) environmental management (EM) practices, and (5) environmental awareness. These outcomes were shared by PRIVOs and PUBOs, although improved resource management, improved relations with stakeholders, and improved EM practices were more common in PUBOs, and improved organizational efficiency was more common in PRIVOs. The six KFS for implementation were: (1) Senior management’s support, (2) employees’ awareness, involvement and competence, (3) government initiatives and commitment, (4) sufficient organizational resources, (5) adoption of a continuous, integrative, and collaborative approach, and (6) the use of external consultants. These KFS were shared by PRIVOs and PUBOs, although government initiatives and commitment were more common in PUBOs, and sufficient resources were more common in PRIVOs. Our study contributes to a better understanding of environmental management system implementation in emerging countries in general, and in Arab Gulf countries particularly. Our study has implications for business leaders, policy makers, EMS professionals, and educators in the UAE and other emerging countries.

Keywords: environmental management systems; outcomes; key factors of success; ownership; private; public; ISO 14001; Arab countries; gulf; UAE (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2019
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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