How Does Workplace Romance Influence Employee Performance in the Hospitality Industry?

Hyo Sun Jung and Hye Hyun Yoon
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Hyo Sun Jung: Center for Converging Humanities, KyungHee University, Seoul 02447, Korea
Hye Hyun Yoon: Department of Culinary Arts and Food Service Management, KyungHee University, Seoul 02447, Korea

Sustainability, 2020, vol. 12, issue 13, 1-13

Abstract: With the aim of providing insights to scholars, administrators, and managers on how an employee’s romantic involvement influences job engagement and performance, this study examined workplace romance as a psychological mechanism for determining job performance. A total of 224 deluxe hotel employees in South Korea participated in the research. The results indicate that workplace romance significantly affects employees’ job engagement and performance. Employees who sustain a favorable and positive relationship with others in their organization eventually exhibit increased work effectiveness, which then exerts a constructive effect on hotel services and performance. Moreover, workplace romance experience can significantly improve the effect of workplace romance on job engagement. The paper also discusses limitations and future research directions.

Keywords: workplace romance; job engagement; job performance; deluxe hotel (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:12:y:2020:i:13:p:5478-:d:381523

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