Wellbeing Costs of Technology Use during Covid-19 Remote Working: An Investigation Using the Italian Translation of the Technostress Creators Scale

Monica Molino, Emanuela Ingusci, Fulvio Signore, Amelia Manuti, Maria Luisa Giancaspro, Vincenzo Russo, Margherita Zito and Claudio G. Cortese
Additional contact information
Monica Molino: Psychology Department, University of Turin, Via Verdi 10, 10124 Turin, Italy
Emanuela Ingusci: History, Society and Human Studies Department, University of Salento, Via di Valesio 24, 73100 Lecce, Italy
Fulvio Signore: History, Society and Human Studies Department, University of Salento, Via di Valesio 24, 73100 Lecce, Italy
Amelia Manuti: Department of Education, Psychology, Communication, University of Bari, Palazzo Chiaia Napolitano Via Crisanzio 42, 70121 Bari, Italy
Maria Luisa Giancaspro: Department of Education, Psychology, Communication, University of Bari, Palazzo Chiaia Napolitano Via Crisanzio 42, 70121 Bari, Italy
Vincenzo Russo: Department of Business, Law, Economics and Consumer Behaviour “Carlo A. Ricciardi”, Università IULM, Via Carlo Bo 1, 20143 Milan, Italy
Margherita Zito: Department of Business, Law, Economics and Consumer Behaviour “Carlo A. Ricciardi”, Università IULM, Via Carlo Bo 1, 20143 Milan, Italy
Claudio G. Cortese: Psychology Department, University of Turin, Via Verdi 10, 10124 Turin, Italy

Sustainability, 2020, vol. 12, issue 15, 1-20

Abstract: During the first months of 2020, the Covid-19 pandemic has affected several countries all over the world, including Italy. To prevent the spread of the virus, governments instructed employers and self-employed workers to close their offices and work from home. Thus, the use of remote working increased during the pandemic and is expected to maintain high levels of application even after the emergency. Despite its benefits for both organizations and workers, remote working entails negative consequences, such as technostress. The present study had a double aim: to test the psychometric characteristics of the Italian translation of the brief version of the technostress creators scale and to apply the scale to investigate technostress during the Covid-19 emergency. The research involved 878 participants for the first study and 749 participants for the second one; they completed a self-report online questionnaire. Results confirmed the three-factor structure of the Italian technostress creators scale and highlighted positive relationships between workload, techno-stressors, work–family conflict and behavioural stress. The role of remote working conditions has been analysed as well. The study provided a useful tool for the investigation of technostress in the Italian context. Moreover, it provided indications for practice in the field of remote working and workers’ wellbeing.

Keywords: Covid-19; technostress; stress; technostress creators; work–family conflict; remote working; smart working; technology use; scale validation (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (38)

Downloads: (external link)
https://www.mdpi.com/2071-1050/12/15/5911/pdf (application/pdf)
https://www.mdpi.com/2071-1050/12/15/5911/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:12:y:2020:i:15:p:5911-:d:388500

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().