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Sustainable Total Resource Management in Thailand Healthcare Industry under Uncertain Situations

Ming-Lang Tseng, Phan Anh Tan, Kuo-Jui Wu, Remen Chun-Wei Lin, Nitcha Todumrongkul, Patrapapar Juladacha and Gabriella Christianti
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Ming-Lang Tseng: Institute of Innovation and Circular Economy, Asia University, Taichung 41354, Taiwan
Phan Anh Tan: Department of Business Administration, College of Management, Asia University, Taichung 41354, Taiwan
Kuo-Jui Wu: School of Management, National Taiwan University of Science and Technology, Taipei 106335, Taiwan
Remen Chun-Wei Lin: Institute of Innovation and Circular Economy, Asia University, Taichung 41354, Taiwan
Nitcha Todumrongkul: Department of Business Administration, College of Management, Asia University, Taichung 41354, Taiwan
Patrapapar Juladacha: Department of Business Administration, College of Management, Asia University, Taichung 41354, Taiwan
Gabriella Christianti: Department of Business Administration, College of Management, Asia University, Taichung 41354, Taiwan

Sustainability, 2020, vol. 12, issue 22, 1-23

Abstract: This study aims to validate the sustainable total resource management measures and provide a hierarchical structure to manage the medical resources for the healthcare industry in Thailand. Prior studies have failed to deal with the valid attributes and to present a theoretical hierarchical structure. The Thailand healthcare industry faces medical resource depletion in the current pandemic outbreak. To address these gaps, this study proposes a fuzzy Delphi method to screen out the less important attributes in order to enhance the validity of measures. Fuzzy interpretive structural modelling transfers the complex interrelationships into a hierarchical structure and provides the direction for practical improvement. The result shows that green human resources practices, collaboration in supply chain networks, analysis and knowledge management, and technology innovation are all important aspects of the hierarchical structure for practical improvement. The linkage criteria are (1) green ability, (2) green motivation, (3) operational efficiency, (4) environmental regulation, and (5) energy conservation. The theoretical and managerial implications are subsequently discussed.

Keywords: sustainable total resources management; triple bottom line; fuzzy Delphi method; fuzzy interpretive structural modelling (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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