Methodological Proposals for the Development of Services in a Smart City: A Literature Review

Joel Serey, Luis Quezada, Miguel Alfaro, Guillermo Fuertes, Rodrigo Ternero, Gustavo Gatica, Sebastian Gutierrez and Manuel Vargas
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Joel Serey: Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
Luis Quezada: Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
Miguel Alfaro: Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
Guillermo Fuertes: Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
Rodrigo Ternero: Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile
Gustavo Gatica: Facultad de Ingeniería, Universidad Andres Bello, Antonio Varas 880, Santiago 7500971, Chile
Sebastian Gutierrez: Facultad de Economía, Gobierno y Comunicaciones, Universidad Central de Chile, Lord Cochrane 417, Santiago 8330507, Chile
Manuel Vargas: Industrial Engineering Department, University of Santiago de Chile, Avenida Ecuador 3769, Santiago 9170124, Chile

Sustainability, 2020, vol. 12, issue 24, 1-28

Abstract: This literature review analyzes and classifies methodological contributions that answer the different challenges faced by smart cities. This study identifies city services that require the use of artificial intelligence (AI); which they refer to as AI application areas. These areas are classified and evaluated, taking into account the five proposed domains (government, environment, urban settlements, social assistance, and economy). In this review, 168 relevant studies were identified that make methodological contributions to the development of smart cities and 66 AI application areas, along with the main challenges associated with their implementation. The review methodology was content analysis of scientific literature published between 2013 and 2020. The basic terminology of this study corresponds to AI, the internet of things, and smart cities. In total, 196 references were used. Finally, the methodologies that propose optimization frameworks and analytical frameworks, the type of conceptual research, the literature published in 2018, the urban settlement macro-categories, and the group city monitoring–smart electric grid, make the greater contributions.

Keywords: artificial intelligence; internet of things; city services; smart cities (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:12:y:2020:i:24:p:10249-:d:458805

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