Proposal of an Architecture for the Integration of a Chatbot with Artificial Intelligence in a Smart Campus for the Improvement of Learning

William Villegas-Ch, Adrián Arias-Navarrete and Xavier Palacios-Pacheco
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William Villegas-Ch: Escuela de Ingeniería en Tecnologías de la Información, FICA, Universidad de Las Américas, Quito 170125, Ecuador
Adrián Arias-Navarrete: Escuela de Ingeniería en Tecnologías de la Información, FICA, Universidad de Las Américas, Quito 170125, Ecuador
Xavier Palacios-Pacheco: Departamento de Sistemas, Universidad Internacional del Ecuador, Quito 170411, Ecuador

Sustainability, 2020, vol. 12, issue 4, 1-20

Abstract: Traditional teaching based on masterclasses or techniques where the student develops a passive role has proven to be inefficient methods in the learning process. The use of technology in universities helps to generate active learning where the student’s interest improves making him the main actor in his education. However, implementing an environment where active learning takes place requires a great deal of effort given the number of variables involved in this objective. To identify these variables, it is necessary to analyze the data generated by the students in search of patterns that allow them to be classified according to their needs. Once these needs are identified, it is possible to make decisions that contribute to the learning of each student; for this, the use of artificial intelligence is considered. These techniques emulate the processes of human thought using structures that contain knowledge and experience of human experts.

Keywords: activity recommendation; artificial intelligence; Chatbot; personalized education; smart campus (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (8)

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