The Role of Information Systems in the Sustainable Development of Enterprises: A Systematic Literature Network Analysis

Fan Zeng, Stacy Hyun Nam Lee and Chris Kwan Yu Lo
Additional contact information
Fan Zeng: Business Division, Institute of Textiles and Clothing, Hong Kong Polytechnic University, Kowloon, Hong Kong 999077, China
Stacy Hyun Nam Lee: Department of Hospitality and Retail Management, Texas Tech University, Lubbock, TX 79409, USA
Chris Kwan Yu Lo: Business Division, Institute of Textiles and Clothing, Hong Kong Polytechnic University, Kowloon, Hong Kong 999077, China

Sustainability, 2020, vol. 12, issue 8, 1-29

Abstract: Information Systems (IS) play an important role in improving the efficiency of firms’ operations and supply chains, which links to sustainability. Therefore, this study conducted a systematic literature network analysis to review 132 articles that discuss current trends in the IS discipline. Based on a citation network analysis, this study discovered three main research domains (sustainable competitive advantage, environmental sustainability, and sustainable online social communities), and two emerging research domains (the role of IS in developing countries and sustainable information infrastructures). Furthermore, a main path analysis was conducted to understand the knowledge structure of each research domain. This addresses how different trends are reflected in the IS literature related to improving firms’ competitive advantages and environmental sustainability. The results found that the sustainable competitiveness of enterprises is improved by the synergy between IS and other recourses within in the enterprises. Green IS initiatives not only solve the issues of environmental sustainability, but also enhance sustainable competitive advantage (i.e., stock price). As social media becomes the optimal enterprise communication channel, this study discusses the factors affecting sustainable online social community, such as structural dynamics (i.e., membership size, communication activity), social dynamics (the basic nature of interactions among members), participation costs, and topic consistency. Overall, the Information System literature is highly focused on three areas—economy, environment, and society, which supports Triple Bottom Line theory.

Keywords: information systems; citation network analysis; sustainable competitive advantage; environmental sustainability; online community; sustainability; social media (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2020
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (14)

Downloads: (external link)
https://www.mdpi.com/2071-1050/12/8/3337/pdf (application/pdf)
https://www.mdpi.com/2071-1050/12/8/3337/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:12:y:2020:i:8:p:3337-:d:347879

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().