Fuzzy TOPSIS Application to Rank Determinants of Employee Retention in Construction Companies: South Korean Case

Chol-Jung Park, Soo-Yong Kim and Minh V. Nguyen
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Chol-Jung Park: Department of Construction Management, Pukyong National University, Busan 48513, Korea
Soo-Yong Kim: Department of Civil Engineering, Pukyong National University, Busan 48513, Korea
Minh V. Nguyen: Department of Construction Management, Pukyong National University, Busan 48513, Korea

Sustainability, 2021, vol. 13, issue 11, 1-16

Abstract: Employee retention is becoming a major concern in organizational management. To maintain business’ competitive advantages, companies need to keep employees working for their organizations. Thus, many firms are trying to find out how to retain their employees. This study aims to investigate determinants of employee retention of South Korean construction employees. From the review of the literature and discussions with industrial practitioners, eight significant determinants affecting employee retention in South Korean construction firms are identified. The fuzzy technique for order of preference by similarity to ideal solution (TOPSIS) is employed to prioritize the identified determinants. The fuzzy TOPSIS analysis shows that personal characteristics, personal development, promotion opportunities, and work-life balance are the four most critical determinants. Construction firms are suggested to focus on these determinants to improve employee retention rates within their companies and achieve sustainable development.

Keywords: construction; employee retention; South Korea; technique for order of preference by similarity to ideal solution (TOPSIS) (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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