Evaluating Information System Success and Impact on Sustainability Practices: A Survey and a Case Study of Regional Mesonet Information Systems

Qing (Ray) Cao, Andrew N. K. Chen, Bradley Ewing and Mark A. Thompson
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Qing (Ray) Cao: General Business, Marketing, and Supply Chain Department, Marilyn Davies College of Business, University of Houston-Downtown, Houston, TX 77002, USA
Andrew N. K. Chen: School of Business, University of Kansas, Lawrence, KS 66045, USA
Mark A. Thompson: Hull College of Business, Augusta University, Augusta, GA 30912, USA

Sustainability, 2021, vol. 13, issue 13, 1-23

Abstract: This study examines the role of information systems (IS) on environmental sustainability by gaining an understanding of how benefits may be realized from using IS in a green context (a particular IS, regional mesonet (RM) equipped with information- and communication-based technologies and a comprehensive information system) through the use of duel approaches: a survey (218 respondents) and a case study (six interviews of stakeholders of a RM). Our results provide evidence how IS use contributes to different goals at different levels of sustainability and advance knowledge of utilizing IS for providing actual as well as anticipated benefits to sustainability. In addition, our findings provide suggestions on how successful IS might be used to further induce actions and advance goals of environmental sustainability that can contribute to energy policy-making.

Keywords: sustainability; IS success model; energy informatics; green IS; survey; regional mesonet (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
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