Multidimensional Assessment of Job Satisfaction in Telework Conditions. Case Study: Romania in the COVID-19 Pandemic

Monica Aureliana Petcu, Maria Iulia Sobolevschi-David, Adrian Anica-Popa, Stefania Cristina Curea, Catalina Motofei and Ana-Maria Popescu
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Monica Aureliana Petcu: Department of Financial and Economic Analysis and Valuation, Bucharest University of Economic Studies, 010374 Bucharest, Romania
Maria Iulia Sobolevschi-David: Department of Financial and Economic Analysis and Valuation, Bucharest University of Economic Studies, 010374 Bucharest, Romania
Adrian Anica-Popa: Department of Financial and Economic Analysis and Valuation, Bucharest University of Economic Studies, 010374 Bucharest, Romania
Stefania Cristina Curea: Department of Financial and Economic Analysis and Valuation, Bucharest University of Economic Studies, 010374 Bucharest, Romania
Catalina Motofei: Department of Financial and Economic Analysis and Valuation, Bucharest University of Economic Studies, 010374 Bucharest, Romania
Ana-Maria Popescu: Department of Financial and Economic Analysis and Valuation, Bucharest University of Economic Studies, 010374 Bucharest, Romania

Sustainability, 2021, vol. 13, issue 16, 1-16

Abstract: Improving employee performance is one of the main levers for companies to achieve their goals. The detachment of work from place is a growing trend, affecting the performance levels of both employees and employers. The purpose of this research was to assess job satisfaction in telework conditions, based on areas considered decisive and evaluated by specific items. To this end, an opinion questionnaire was created, the information was processed with correlation analysis and regression analysis. This study showed that job satisfaction in telework is associated with higher skills, autonomy, and a favorable organizational climate, but also with a higher level of emotional exhaustion generated by constant access to work, as well as the lack of relationships and mentoring. We found a statistically significant positive link between competencies, autonomy, organizational climate, and job satisfaction. Significant differences were observed in the perception of job satisfaction with respect to the gender dimension, as well as between employees of various age categories.

Keywords: telework; job satisfaction; competencies; autonomy; emotional exhaustion; organizational climate; SDGs (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:13:y:2021:i:16:p:8965-:d:612142

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