The Moderator Role of Financial Well-Being on the Effect of Job Insecurity and the COVID-19 Anxiety on Burnout: A Research on Hotel-Sector Employees in Crisis

Engin Üngüren, Ömer Akgün Tekin, Hüseyin Avsallı and Yaşar Yiğit Kaçmaz
Additional contact information
Engin Üngüren: Department of Business Administration, Faculty of Economics and Administrative Sciences, Alanya Alaaddin Keykubat University, Alanya 07450, Turkey
Ömer Akgün Tekin: Department of Gastronomy and Culinary Arts, Manavgat Tourism Faculty, Akdeniz University, Manavgat 07600, Turkey
Hüseyin Avsallı: Department of Business Administration, Faculty of Economics and Administrative Sciences, Alanya Alaaddin Keykubat University, Alanya 07450, Turkey
Yaşar Yiğit Kaçmaz: Alanya Alaaddin Keykubat University, Alanya 07450, Turkey

Sustainability, 2021, vol. 13, issue 16, 1-20

Abstract: During the coronavirus disease 2019 (COVID-19) pandemic, which is caused by the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2), hotel-sector employees attempted to cope with the fear of becoming infected; however, they were also faced with job insecurity. Both the anxiety over COVID-19 and the risk of job insecurity have affected the employees’ economic and social conditions as well as their mental state. The present study examined the effect of COVID-19 anxiety and job insecurity perceptions on the burnout levels of hotel-sector employees and the moderator role of the employees’ financial well-being on this relationship. The study was conducted by collecting data from 396 participants who worked in 17 different five-star hotels in Antalya, Turkey. Because of social isolation and social distancing rules, our research data were obtained using an online questionnaire to avoid close contact with other people. The findings showed that COVID-19 anxiety and perceptions of job insecurity had negative effects on hotel employees in the form of mental burnout. In addition, we determined that as an individual characteristic, financial well-being was a moderator variable that affected the severity of burnout based on COVID-19 anxiety and job insecurity. The research findings exhibited theoretical and practical contributions for decision makers and researchers.

Keywords: COVID-19 anxiety; job insecurity; burnout syndrome; financial well-being; hospitality employees (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.mdpi.com/2071-1050/13/16/9031/pdf (application/pdf)
https://www.mdpi.com/2071-1050/13/16/9031/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:13:y:2021:i:16:p:9031-:d:613115

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().