The Effects of On- and Before- Journey Advantages Using Ride-Sourcing in Indonesia

Muhamad Rizki, Tri Basuki Joewono, Dimas Bayu Endrayana Dharmowijoyo and Dwi Prasetyanto
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Muhamad Rizki: Department of Civil Engineering, Institut Teknologi Nasional Bandung, Bandung 40124, Indonesia
Tri Basuki Joewono: Department of Civil Engineering, Parahyangan Catholic University, Bandung 40141, Indonesia
Dimas Bayu Endrayana Dharmowijoyo: Department of Civil and Environmental Engineering, University of Technology PETRONAS, Seri Iskandar 32610, Malaysia
Dwi Prasetyanto: Department of Civil Engineering, Institut Teknologi Nasional Bandung, Bandung 40124, Indonesia

Sustainability, 2021, vol. 13, issue 19, 1-20

Abstract: This paper explores the effects of on-journey (i.e., waiting and travel time reliability, driver quality), before-journey (i.e., service coverage, application quality, fare, etc.), and multi-tasking advantages when using ride-sourcing, the perceived usefulness of ride-sourcing and, in turn, the frequency of usage. Assuming a structural form without any reciprocal effects, the modified Structural Equation Model is used. This study collected data from 497 ride-sourcing users in Bandung city in 2018. As expected, ride-sourcing users who appreciate the usefulness of ride-sourcing services correlate with a higher frequency of use. This study found that situational variables or variables related to travel and built environment conditions (e.g., on-journey advantages, built environment, and travel characteristics) play a role in keeping travellers using the services. This study confirms that multi-tasking is not a reason for ride-sourcing users to use the services more often. Moreover, those who previously used motorcycles and car-based ride-sourcing (CBRS) are more loyal travellers than car, public transport users, and motorcycle-based-ride-sourcing (MBRS) users, respectively.

Keywords: perceived usefulness of ride-sourcing; ride-sourcing usage; multi-tasking (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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