Exploration of Sharing Accommodation Platform Airbnb Using an Extended Technology Acceptance Model

Jiwoo Jung, Eunkyung Park, Joonho Moon and Won Seok Lee
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Jiwoo Jung: Department of Leisure and Tourism, Kyonggi University, Seoul 03753, Korea
Eunkyung Park: Department of Hotel & Tourism, Daegu University, Gyeongsan-si 38453, Korea
Joonho Moon: Department of Tourism Administration, Kangwon National University, Chooncheon 24341, Korea
Won Seok Lee: Department of Tourism and Recreation, Kyonggi University, Seoul 03753, Korea

Sustainability, 2021, vol. 13, issue 3, 1-16

Abstract: The purpose of this research is to investigate the accountability of the extended technology acceptance model (TAM) in the domain of sharing accommodation platform service. Based on TAM, this research derived attributes such as network externalities, trust, interactivity, ease of use, usefulness, and intention to repurchase. This study selects Airbnb as the context. A survey was adopted as the main instrument of this research. The total number of valid observations is 450. For the data analysis, this study conducted frequency analysis, confirmatory factor analysis, correlation matrix, reliability test, and path analysis using structural equation modeling. The results show that network externalities are essential to account for trust and interactivity. In addition, the results show that interactivity is an influential element to both ease of use and usefulness. Moreover, usefulness is affected by trust and interactivity. Furthermore, this research reveals the positive association between usefulness and intention to repurchase.

Keywords: Airbnb; extended technology acceptance model; intention to repurchase; trust; ease of use; usefulness (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

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