COVIDTAS COVID-19 Tracing App Scale—An Evaluation Framework

Raghu Raman, Krishnashree Achuthan, Ricardo Vinuesa and Prema Nedungadi
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Raghu Raman: Amrita CREATE, Amrita Vishwa Vidyapeetham, Amritapuri 690525, India
Krishnashree Achuthan: Amrita Center for Cybersecurity Systems and Networks, Amrita Vishwa Vidyapeetham, Amritapuri 690525, India
Ricardo Vinuesa: KTH Engineering Mechanics, SE-100 44 Stockholm, Sweden
Prema Nedungadi: Amrita School of Engineering, Amrita Vishwa Vidyapeetham, Amritapuri 690525, India

Sustainability, 2021, vol. 13, issue 5, 1-19

Abstract: Mobile apps play an important role in COVID-19 tracing and tracking, with different countries taking different approaches. Our study focuses on 17 government owned COVID-19 Contact Tracing Apps (CTAs) and analyze them using a proposed COVIDTAS framework. User satisfaction is not directly related to the COVIDTAS score or the interaction between users and the app developers. To increase adoption of CTAs, government leadership must offer assurance to its citizens that their identify will be concealed and emphasize the benefits of CTAs as it relates to shared public health. While no country has topped the list on all three major factors (COVIDTAS Score, User Reviews, and User Ratings), the CTA from India seems to have above average performance on all three factors.

Keywords: COVID-19; coronavirus; contact tracing; governance; privacy (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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