Emotional Intelligence, Knowledge Management Processes and Creative Performance: Modelling the Mediating Role of Self-Directed Learning in Higher Education

Zahid Shafait, Zhu Yuming, Natanya Meyer and Włodzimierz Sroka
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Zahid Shafait: School of Management, Northwestern Polytechnical University, 127 West Youyi Road, Beilin District, Xi’an 710072, China
Zhu Yuming: School of Management, Northwestern Polytechnical University, 127 West Youyi Road, Beilin District, Xi’an 710072, China
Natanya Meyer: DHET-NRF SARChI Entrepreneurship Education, Department of Business Management, University of Johannesburg, Auckland Park 2006, South Africa
Włodzimierz Sroka: DHET-NRF SARChI Entrepreneurship Education, Department of Business Management, University of Johannesburg, Auckland Park 2006, South Africa

Sustainability, 2021, vol. 13, issue 5, 1-18

Abstract: Grounded on the Knowledge Based View (KBV), this study examines the effects of a knowledge management enabler (Emotional Intelligence) on knowledge management processes (KMPs) in research universities. It investigates the direct effect of KMPs on creative performance. This study further examines the mediating role of Self-directed Learning in a relationship between KMPs and creative performance. This study used a sample frame of 248 academic and administrative personnel from Higher Education Institutions (HEIs) in Pakistan. The relationships were tested through a partial least squares structural equation modelling method. The results reveal that Emotional Intelligence (EI) as an enabler has a positive and significant impact on KMPs. However, a direct relation between self-directed learning and creative performance is insignificant. Also, established associations were found to be positive and significant. This study’s findings validate the academic experience of EI and suggest how academics and administrators of HEIs can value KMPs and the self-directed learning that strengthens creative performance. With the increased importance of EI and KMPs in HEIs, there is a lack of studies investigating the relationship between EI, KMPs and creative performance. This study empirically examines the interface of EI, KMPs and creative performance in HEI’s and enriches the existing literature by exploring the mediating role of self-directed learning.

Keywords: creative performance; emotional intelligence; knowledge management processes; self-directed learning (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (2)

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