Evaluation of eMaintenance Application Based on the New Version of the EFQM Model

Renata Turisová, Hana Pačaiová, Zuzana Kotianová, Anna Nagyová, Michal Hovanec and Peter Korba
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Renata Turisová: Department of Safety and Quality Production, Faculty of Mechanical Engineering, Technical University of Kosice, Letná 1/9, 042 00 Košice-Sever, Slovakia
Hana Pačaiová: Department of Safety and Quality Production, Faculty of Mechanical Engineering, Technical University of Kosice, Letná 1/9, 042 00 Košice-Sever, Slovakia
Zuzana Kotianová: Department of Safety and Quality Production, Faculty of Mechanical Engineering, Technical University of Kosice, Letná 1/9, 042 00 Košice-Sever, Slovakia
Anna Nagyová: Department of Safety and Quality Production, Faculty of Mechanical Engineering, Technical University of Kosice, Letná 1/9, 042 00 Košice-Sever, Slovakia
Michal Hovanec: Department of Aviation Engineering, Faculty of Aeronautics, Technical University of Kosice, Rampová 7, 041 21 Kosice, Slovakia
Peter Korba: Department of Aviation Engineering, Faculty of Aeronautics, Technical University of Kosice, Rampová 7, 041 21 Kosice, Slovakia

Sustainability, 2021, vol. 13, issue 7, 1-15

Abstract: Maintenance management is connected with two opposing aspects, management costs and operational efficiency. With the implementation of new technology within the Industry 4.0 (I4.0) concept, new technical solutions are being created. These solutions (mainly robotic workplaces) must reach a maximum performance rate, production quality, and, of course, high availability. Their operation, during the whole life cycle, is expected to be absolutely safe with minimum maintenance costs. These trends, even though they seem to be optimistic, face a lot of problems. The conducted research follows up on the results of previous research aimed at the initial assessment Slovak industrial company readiness status for the I4.0 conception between 2017 and 2019. The aim of the ongoing research was to assess the readiness status in more than 70 industrial organizations in the selected area for the new concept of maintenance management (eMaintenance) and its relation to machinery integrated safety. The research was carried out by questioning, with the structure of individual questions and closed answers stemmed from the self-evaluation according to the new European Foundation for Quality Management (EFQM) Excellence Model (2020). The results of the research were presented to managements of questioned organizations and confirmed the assumptions about a low level of maintenance management transformation to eMaintenance.

Keywords: maintenance management 4.0; integrated safety; eMaintenance; EFQM Excellence Model (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2021
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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