On-Demand Logistics: Solutions, Barriers, and Enablers

Giacomo Lozzi, Gabriele Iannaccone, Ila Maltese, Valerio Gatta, Edoardo Marcucci and Riccardo Lozzi
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Giacomo Lozzi: TRElab, Department of Political Sciences, Roma Tre University, Via Gabriello Chiabrera 199, 00145 Rome, Italy
Gabriele Iannaccone: TRElab, Department of Political Sciences, Roma Tre University, Via Gabriello Chiabrera 199, 00145 Rome, Italy
Ila Maltese: TRElab, Department of Political Sciences, Roma Tre University, Via Gabriello Chiabrera 199, 00145 Rome, Italy
Valerio Gatta: TRElab, Department of Political Sciences, Roma Tre University, Via Gabriello Chiabrera 199, 00145 Rome, Italy
Edoardo Marcucci: TRElab, Department of Political Sciences, Roma Tre University, Via Gabriello Chiabrera 199, 00145 Rome, Italy
Riccardo Lozzi: TRElab, Department of Political Sciences, Roma Tre University, Via Gabriello Chiabrera 199, 00145 Rome, Italy

Sustainability, 2022, vol. 14, issue 15, 1-21

Abstract: The urban freight sector provides an essential service by delivering goods that are required by shops, companies, and households at a specific place and time. However, the growth of e-commerce and the dawn of on-demand logistics (hereinafter ODL) have raised citizens’ expectations of logistics systems, further stressing them and thereby increasing their operational and environmental costs. To the authors’ best knowledge, there are no extensive literature reviews specifically on the topic of ODL and on suggestions for policy prioritisation for tackling its effects. This paper aims at addressing this issue by providing an extensive literature review of ODL and its enablers. This research, after a thorough explanation of the ODL rationale, its trends, and its effects, analyses possible solutions to its inefficiencies, focusing on enablers and barriers. Furthermore, it illustrates and clarifies the role of external factors in influencing ODL. Finally, it proposes a systematic evaluation approach by identifying knowledge gaps and consequently defining the subsequent actions needed, broken down by the individual influencing components, rendering these solutions compatible with the status quo and effective for solving the highlighted issues.

Keywords: last-mile delivery; sustainable mobility; on-demand logistics; urban freight transport (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
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