Analyzing Determinants of Job Satisfaction Based on Two-Factor Theory

Byunghyun Lee, Changjae Lee, Ilyoung Choi and Jaekyeong Kim ()
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Byunghyun Lee: Department of Big Data Analytics, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02453, Korea
Changjae Lee: Department of Business Administration, Graduate School, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02453, Korea
Ilyoung Choi: Department of Big Data Analytics, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02453, Korea
Jaekyeong Kim: Department of Big Data Analytics, Kyung Hee University, 26 Kyungheedae-ro, Dongdaemun-gu, Seoul 02453, Korea

Sustainability, 2022, vol. 14, issue 19, 1-19

Abstract: For one company to have a competitive advantage and sustainability over others, its human resource management is of the utmost importance to secure competent employees. As job satisfaction plays a critical role in securing excellent manpower and enhancing corporate performance, it is essential to identify factors that would affect employees’ job satisfaction. Recently, writing reviews with integrity on job portal sites by former and current employees has become prevalent as such websites have guaranteed the reviewers’ anonymity. For this reason, we collected a vast amount of review data over nine industries, such as IT web communication, from one of the representative job portal sites in South Korea, Job Planet, and investigated factors that affect one’s job satisfaction based on the two-factor theory. As a result, it was found that (1) both motivation and hygiene factors had a substantial effect on job satisfaction over all industries; (2) the moderating effect between former and current employees was different for each industry; and (3) there was no moderating effect on job satisfaction between motivation and hygiene factors.

Keywords: two-factor theory; job satisfaction; job portal site; review data (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (4)

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