Perceptions of Parents of the Quality of the Public Transport Services Used by Children to Commute to School

Sajjakaj Jomnonkwao (), Chinnakrit Banyong, Supanida Nanthawong, Thananya Janhuaton, Vatanavongs Ratanavaraha, Thanapong Champahom and Pornsiri Jongkol
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Sajjakaj Jomnonkwao: School of Transportation Engineering, Institute of Engineering, Suranaree University of Technology, Nakhon Ratchasima 30000, Thailand
Chinnakrit Banyong: Institute of Research and Development, Suranaree University of Technology, Nakhon Ratchasima 30000, Thailand
Supanida Nanthawong: School of Transportation Engineering, Institute of Engineering, Suranaree University of Technology, Nakhon Ratchasima 30000, Thailand
Thananya Janhuaton: School of Transportation Engineering, Institute of Engineering, Suranaree University of Technology, Nakhon Ratchasima 30000, Thailand
Vatanavongs Ratanavaraha: School of Transportation Engineering, Institute of Engineering, Suranaree University of Technology, Nakhon Ratchasima 30000, Thailand
Thanapong Champahom: Department of Management, Faculty of Business Administration, Rajamangala University of Technology Isan, Nakhon Ratchasima 30000, Thailand
Pornsiri Jongkol: School of Industrial Engineering, Institute of Engineering, Suranaree University of Technology, Nakhon Ratchasima 30000, Thailand

Sustainability, 2022, vol. 14, issue 20, 1-20

Abstract: The risk of accidents is a danger in public transport that could lead to threats to property, the environment, and the lives and health of people. In particular, parents are keenly aware of and concerned about the safety of school trips. Thus, this study aims to examine the factors that influence the perceptions of parents about the safety of the school trips of children. The study recruited 750 respondents from Northeast Thailand. Data were obtained from responses to a self-report questionnaire. The model consisted of six factors, namely, transportation satisfaction, infrastructure, information, the safe behavior of drivers, the safety of the transportation systems, and the safety policy. The results of the confirmatory factor analysis indicated that all six factors were in accordance with the empirical data (model fit statistic: χ 2 = 758.098, df = 276, χ 2 /df = 2.747, CFI = 0.962, TLI = 0.955, SRMR = 0.038, RMSEA = 0.048). The results can serve as a reference for developing guidelines and recommending policies for the management and the implementation of safe school trips for students.

Keywords: school zone; perceived service quality; safety; third-order confirmatory factor analysis (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
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