Assessing the Feasibility of MaaS: A Contribution from Three Italian Case Studies

Claudia Caballini, Maria Vittoria Corazza (), Valentina Costa, Ilaria Delponte and Erika Olivari
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Claudia Caballini: DIATI, Dipartimento di Ingegneria dell’Ambiente, del Territorio e delle Infrastrutture, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129 Turin, Italy
Maria Vittoria Corazza: DICEA, Dipartimento di Ingegneria Civile, Edile e Ambientale, Sapienza University of Rome, Via Eudossiana 18 5, 00185 Rome, Italy
Valentina Costa: CIELI, Centro italiano di eccellenza sulla logistica, i trasporti e le infrastrutture, University of Genoa, Via Vivaldi 5, 16126 Genoa, Italy
Ilaria Delponte: DICCA, Dipartimento di Ingegneria Civile, Chimica e Ambientale, University of Genoa, Via Montallegro 1, 16145 Genoa, Italy
Erika Olivari: DIATI, Dipartimento di Ingegneria dell’Ambiente, del Territorio e delle Infrastrutture, Politecnico di Torino, Corso Duca degli Abruzzi 24, 10129 Turin, Italy

Sustainability, 2022, vol. 14, issue 24, 1-15

Abstract: Making all types of public and private transport services available to users through a single and integrated digital platform is the new urban mobility paradigm called Mobility as a Service (MaaS). This scheme allows both a more sustainable urban transportation system and a more efficient transport service for users. For MaaS to be successful, its implementation should adapt to the specific features of the location covered by the service. The city maturity level has to be considered in terms of multimodality, infrastructures, regulations, user goals, and user willingness to use and pay for MaaS services. This paper discusses and analyses the results of a survey on MaaS conducted in three Italian metropolitan areas: Turin, Rome, and Genoa, which have very different and specific characteristics. The comparative analysis enables the definition of drivers, obstacles, and requisites for MaaS implementation to be successful. When it comes to cities with conservative mobility policies or cities that are new to MaaS experiences, resistance to adoption of the service might occur. The results of the research discussed in this paper can be a useful resource to enable decision makers to develop more effective and efficient transportation policies.

Keywords: Mobility as a Service; mobility bundles; individual patterns (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2022
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

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