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Towards Designing a Knowledge Sharing System for Higher Learning Institutions in the UAE Based on the Social Feature Framework

S. M. F. D. Syed Mustapha (), Edmund Evangelista and Farhi Marir
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S. M. F. D. Syed Mustapha: College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates
Edmund Evangelista: College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates
Farhi Marir: College of Technological Innovation, Zayed University, Dubai P.O. Box 19282, United Arab Emirates

Sustainability, 2023, vol. 15, issue 22, 1-23

Abstract: Numerous ICT instruments, such as communication tools, social media platforms, and collaborative software, bolster and facilitate knowledge sharing activities. Determining the vital success factors for knowledge sharing within its unique context is argued to be essential before implementing it. Therefore, it is imperative to define domain-specific critical success factors when envisioning the design of a knowledge sharing system. This research paper introduces the blueprint for an Academic Knowledge Sharing System (AKSS), rooted in an essential success framework tailored to knowledge sharing to deploy within an academic institution. In this regard, an extensive exploration of the relevant literature led to the formulation of the research hypothesis that guided the construction of a questionnaire targeting university students through the online platform Pollfish, utilizing a quantitative approach to investigate, while the data collected was analyzed using SPSS version 22. The study unveils critical factors, including encouragement, acknowledgment, a reward system, fostering a knowledge sharing culture, and leading by example, contributing to developing the knowledge sharing framework. Furthermore, the study illustrates how this framework seamlessly integrated into the design, implementation, and execution of the Academic Knowledge Sharing System (AKSS).

Keywords: knowledge sharing system; knowledge management; knowledge sharing; academic knowledge sharing system; knowledge sharing tool; higher education institution (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
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