Investigating the Determinants of Employee Performance for Sustainability: A Study on the Bangladesh Insurance Industry

Sadia Afrin, Muhammad Asyraf Bin Mohd Kassim, Mohd Faizal Yusof, Md. Sharif Hassan, Md. Aminul Islam () and Khairun Nisa Binti Khairuddin
Additional contact information
Sadia Afrin: Faculty of Business and Communication, Universiti Malaysia Perlis, Perlis 02600, Malaysia
Muhammad Asyraf Bin Mohd Kassim: Faculty of Business and Communication, Universiti Malaysia Perlis, Perlis 02600, Malaysia
Mohd Faizal Yusof: Faculty of Resilience, Rabdan Academy, 65 Al Inshirah Street, Abu Dhabi 22401, United Arab Emirates
Md. Sharif Hassan: Faculty of Business and Communication, Universiti Malaysia Perlis, Perlis 02600, Malaysia
Md. Aminul Islam: Faculty of Business and Communication, Universiti Malaysia Perlis, Perlis 02600, Malaysia
Khairun Nisa Binti Khairuddin: Faculty of Business and Communication, Universiti Malaysia Perlis, Perlis 02600, Malaysia

Sustainability, 2023, vol. 15, issue 7, 1-16

Abstract: Employee performance is the secret to success for every company. Companies want their employees to understand the company’s vision and objectives and meet the individual goals set by the managers. The insurance industry in Bangladesh has stagnant growth compared to other industries. Moreover, insurance companies are lagging in managing human resources, especially permanent employees. Sustainable employee performance will help companies to achieve sustainable growth. This study aimed to identify the influencing factors that impact sustainable employee performance of insurance industry employees in Bangladesh. The study utilized the social exchange theory as the underpinning theory. The study modified the social exchange theory and proposed a research framework with five indicator variables: compensation, job satisfaction, work environment, leadership style, and motivation. The survey included 200 insurance company employees from various departments and companies. The collected data were analyzed using the partial least square–structural equation modeling (PLS–SEM) method using SMART PLS 3.2.7 software. The findings revealed that all the factors significantly positively impacted sustainable employee performance. The results of the study are helpful for academicians and researchers to analyze employee performance further. In addition, the results will help insurance companies and policymakers to make appropriate decisions to ensure sustainable employee performance in the organization.

Keywords: Bangladesh insurance industry; compensation; job satisfaction; leadership style; motivation; sustainable employee performance; work environment (search for similar items in EconPapers)
JEL-codes: O13 Q Q0 Q2 Q3 Q5 Q56 (search for similar items in EconPapers)
Date: 2023
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
https://www.mdpi.com/2071-1050/15/7/5674/pdf (application/pdf)
https://www.mdpi.com/2071-1050/15/7/5674/ (text/html)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:gam:jsusta:v:15:y:2023:i:7:p:5674-:d:1105922

Access Statistics for this article

Sustainability is currently edited by Ms. Alexandra Wu

More articles in Sustainability from MDPI
Bibliographic data for series maintained by MDPI Indexing Manager ().